HOW TO BUILD AN E-COMMERCE APP FOR SMES & ENTERPRISES

We help our clients represent their online retail business with personalized e-commerce development. Web and mobile apps for online shopping, internal order management and inventory management systems are our expertise. These two types of e-commerce application have completely different end users, but they both share the same goal: to provide better service to more customers. And we’re here to help you achieve that goal.

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Websites and mobile apps for online shopping (Frontend)

The greatest attention should be paid to usability. Ease of use is something customers appreciate the most, especially when it comes to shopping. By making the path to check-out as short and intuitive as possible, we make sure that the user does not give up before their order is complete. In addition, it is important to take into account the following:

Buyer's Personality Building

Understanding who your buyers are can help you tailor the online shopping experience to their expectations and needs. Appealing to the customer’s feelings in the right way can lead them to buy from you.

Choice of payment gateway

The payment gateway is the service that allows your customer to pay for goods or services directly online. Choosing an easy-to-use, safe and reliable solution is another reason for your customer to make a new purchase.

Security issues

As an online store, you will have to manage a large amount of user data, including their names, addresses, personal phone numbers, payment details, etc. It is essential to store this data securely or the customer will no longer trust you.

Wise A/B testing

Even a tiny change in an ecommerce application can significantly affect conversions, and in most cases, you won’t guess whether it’s going to be good or bad. A / B testing helps discover the true impact before the change is finalized.

Internal e-commerce software (Backend)

E-commerce requires two-way technical solutions. On the one hand, there is the user interface with the ability to browse, purchase and pay for products or services. The software on the other hand is responsible for everything that remains behind the scenes, starting with the order fulfillment and right through to delivery to the customer.

Order management software

The system must be able to automatically process and classify the order, generate an invoice, and send the order details to the warehouse. If you still do it manually and sometimes suffer from minor errors from time to time, automating this process will save you a lot of time, money and improve the quality of the work.

Inventory management system

Have you ever had a customer order 10 items of a particular product, but you only had 5 available in stock? Specialized software can help you avoid such misunderstandings by synchronizing the items in stock with those offered for sale. In addition, the system can remind you to replenish your inventory before you run out of certain types of products.

Software for warehouse and delivery management

The software is there to ensure that exactly ordered items are packed and loaded into the right truck that delivers the package on time. Printing and scanning QR codes helps to minimize errors at this stage and make the work of warehouse managers and logistics employees more efficient.

Accounting software

If all processes in the company are automated, accounting is no problem. Since it is just another module of your system, it allows for fast and exact calculations with a minimum of time commitment. All data is automatically transferred from other modules and the chance of errors is extremely low.

Reasons to entrust the development of e-commerce to Sosene Software

1. Let's start with research and analysis

Competition in the market is fierce. It’s important to understand what your prospects expect and what your competition is offering. Comprehensive analysis helps us create an e-commerce application that stands out from the crowd.

2. We offer suitable solutions for both your customers and your staff

An online store, be it a website or a mobile application, is just a half of your success. We help you automate and improve the processes that stay behind the scenes, including order fulfillment, inventory and warehouse management, delivery, and more.

3. We create customized e-commerce solutions for companies based on your needs

With custom software, you will no longer have to adapt your work processes to the capabilities of the software. You can use deposit, resale or any other business model, your e-commerce application always supports your processes in the most efficient way.

4. We provide long-term support and maintenance

Work on the product does not stop after the official release. We are ready to help you integrate the software into your current processes and solve any issues that arise when the system is used in real conditions.

If you are looking for ancommerce application design and development company that provides solutions for your business, we are happy to offer our services. Contact the experts of Sosene Software for any questions on mobile application development!

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