COO

Steven Lai

As the Chief Operating Officer at Sosene Software, Steven plays a pivotal role in driving the company’s growth through strategic execution and operational excellence. With deep expertise in process improvement and quality control, Steven ensures that Sosene’s operations run smoothly and efficiently, consistently delivering high-quality software solutions to clients.

He is a strategic thinker with strong analytical skills, overseeing strategic planning initiatives that align with the company’s long-term vision. Steven also leads talent management efforts, cultivating a high-performing, agile team that thrives in a fast-paced development environment.

A champion of customer experience management, Steven ensures that every client interaction reflects Sosene’s commitment to excellence. His knowledge in Agile project management and collaboration with the Board of Directorspositions him as a vital link between execution and leadership, turning ideas into scalable systems.

Steven’s leadership reflects Sosene’s core values—efficiency, innovation, and people-first operations.

“Good friends. good books.
and a sleepy conscience: this
is the ideal life.”

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