EMPLOYEE AND PARTNER MANAGEMENT SOFTWARE DEVELOPMENT
This is a software development outsourcing project on managing the employees of customer’s company and its partners. This customer is a company specializing in providing home cleaning services in the US. The software provides a management system from the time of service request creation to completion.
Customer used our software development outsourcing service to develop its partner management software, sometimes called partner relationship management (PRM), provide businesses with tools to track sales partners and affiliates, and for those partners to communicate with and receive support from the business. Partner management software provides a private portal for each partner, where they can access documents, campaign materials, market development funds (MDF), opportunities, and deals.
Benefits and features of software
Sales managers, especially channel sales managers, use partner management software to optimize their relationships with such channel sales partners as specialty retailers and value-added resellers (VAR). PRM serves to distribute opportunities and funds fairly, keep the partners on-message with the brand they are selling, track activities and success, and assure the partners that the company is not cannibalizing their leads. Depending on the relationship, they also need to track other details such as compliance to laws, contractual terms and conditions, or incentive and loyalty rewards. Partner management software can be used by any department of a company that does business with third-party contractors (e.g., external warehouses or distribution centers, transportation companies, professional services companies, and consultants).
This software can help your brand perform and automate a wide variety of tasks related to partnership programs. Here’s a brief overview of its key features:
- Partner discovery: Search, discover, and form partnerships with other companies, including affiliates and resellers
- Partner portal creation: Onboard partners and equip them with all the information they need to drive revenue and maintain your brand’s integrity
- Partner tracking: Track and measure the success of each partnership in real time across all channels. Analyze the strength of each partnership with actionable insights.
- Lead management and tracking: Assign relevant leads to partners and track how they move leads through the funnel.
- Partner and channel management: Manage and communicate with partners using a partner portal or partner CRM.
- Resource sharing: Share documents and other co-branded sales assets with partners.
- Partner compensation: Track and schedule any payments owed to your partners, such as finder’s fees or referral fees for any leads they bring in.
- Fraud prevention: Protect your brand from fraud and safeguard your brand’s integrity.
Technologies used
- Server : AWS architecture, EC2, docker
- Backend: Java API and Spring Boot
- FrontEnd: Angular 9 with CoreUI
- Database: mySQL
- Documents: Google sheet, Google docs
- Meeting: Skype, Google meet
- Design : Figma
- Bug tracker : Jira
Project Team Members
- BA – 1 person
- BackEnd – 2 people
- FrontEnd – 2 people
- Devops – 1 person
- Tester – 2 people
- Project Manager – 1 person
- Product Owner – 1 person